I sent an email to Nintendo's Customer Support about this, but they never replied back. So I'm going to try here.
I have a game stuck inside the console and when I press the eject button, you can hear the disc spinning and trying to come out, but it just stays in there and the console reloads the disc. If I go to play the game, it will work fine. The disc just simply can't be ejected. Unplugging and resetting the console doesn't fix the problem. Any advice on getting the disc out would be really appreciated.