I got my new Wii U for Christmas this morning, turned it on and everything was fine. I created Miis so that I could play Nintendo Land, but as soon as I put the disc in, it asked for updates. I let it go and everything was fine, until it suddenly crashed at 80%, with Error Code 199-9999. It said to restart the console try again, but I keep getting the same error. As soon as I turn the console on it asks to update. I can't acess system settings or any other menus when I turn it on, so its basically in an infinite loop. When I start the update each time it starts at 10% then crashes at 11% with Error Code 199-9999.
I've tried every trick in the book to try and fix it but I haven't had any luck. I know Nintendo's servers are shot because of the Christmas overload, but I'm not sure if that would pretain to my issue. If it is the servers that are preventing it from properly updating, then I'll just have to wait it out and hope their servers are running again soon. I don't want to have to exchange my Wii U for another one but if this has to be the case I will reluctantly do it.
Any help would be much appreicateted.