From the time I first started it up, did the software download, synced the game pad I've had nothing but problems. If I'm on the homescreen or a setting page the game pad freezes up. It still plays music but nothing works. None of the buttons nor the touch screen. I've tried to play the first level in the Super Mario Bros game but I can't get through it without the game pad freezing. While I'm playing a game it pops up the message "Unable to communicate with the Wii U GamePad. Please check the Wii U Gamepad screen. If the Wii U Gamepad battery has run low, please recharge it". This is displayed on the TV and the Gamepad. The battery is fully charged. The only way I can unfreeze it is hold the power button on the game pad until it goes off (not the console), then hit the power button to turn the pad back on. Works for a minute or so then back to square one.
Software is up to date
I've rebooted
I am sitting approximately 6 feet from the console, but I've also tried sitting right next to it.
Thoughts????